Zappos: Shoes, Clothes & More

4.6
57.8K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Come join the party on Zappos.com! We’re THE PLACE for can’t-miss footwear, clothing, handbags, accessories, and so much more! Stress less and shop more with our easy-to-use app that features benefits you won’t find on the site.

Why Zappos?

• FREE Shipping, FREE Returns: No minimum spend needed.
• 365-Day Return Policy: Shop without worry.
• 24/7 Customer Service: Call or text to get friendly help.
• Vast Selection: Find popular brands, top styles, and inclusive sizing.

Why the Zappos app?

• Advanced search and filter availability
• Detailed product images and videos
• Customized recommendations for you
• Secure checkout with a variety of payment choices
• Notifications to stay up-to-date on your orders
• Easy returns management from your account

Let’s get you outfitted!

• Start with Shoes: Sandals, boots, running shoes, heels, flats, and sneakers
• Dress for Anything: Denim, shorts, swimwear, and more for women, men, and kids
• Carry It All: Shoulder bags, luggage, backpacks, and clutches
• Complete Your Look: Sunglasses, jewelry, watches, and other top accessories

Did you know?
We’re an official retailer for Birkenstock, adidas, UGG®, HOKA, Steve Madden, and other favorites, so you can trust that you’re getting the best—from the best.

More reasons to love the Zappos App:

• Ultra-speedy browsing
• Enhanced filtering and search
• A helpful, easy-to-use account menu
• Tracking your favorite items
• Creating lists and sharing them

The Zappos app can help you weave fun, function, and style into your wardrobe. Stay on top of your workouts with HOKA shoes and On running. Or explore Birkenstock sandals, UGG® boots, and Sam Edelman to elevate your life(style).

Join the party (and millions of happy shoppers!)—and download the Zappos app!
Updated on
Mar 25, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
54K reviews
Nicole Kristich
May 2, 2024
The app kinda sucks. Adding to the bag is difficult and sometimes doesn't even work. Also finding the bag button while you're still searching is impossible? Sometimes it just doesn't exist. I'm the type to add a lot to my cart then sort through the options there so searching for the bag then finding out stuff didn't even add does not make me want to keep shopping. Also, I miss the videos and a lot of the shoes are missing photos from the top view which makes them hard to visualize. Not a fan.
10 people found this review helpful
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Countrygirl
May 10, 2024
Love Zappos! I'm always on the go, so having Zappos app make life easier. Great app, and super easy to navigate! UPDATE: I had given Zappos app five stars.. I have no idea what they've done to it, but I have nothing but problems with it now. I can't get things to add to the cart, I can't get checked out, it's just not what it used to be. I only give it two stars because it is still easy to navigate. But it doesn't help if I have to spend 2 hours trying to "add to cart".
16 people found this review helpful
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A Google user
December 15, 2018
Extremely disappointed in this app for several reasons. I downloaded the app since a Zappos web ad advertised "free one day shipping" by downloading the app - I was not offered this on checkout, not even one business day shipping. At checkout it said I could sign in with Amazon - but I still had to sign into zappos anyway to "link" my account. The Zappos password field is extremely difficult to use with a password manager (paste doesn't work). I had to sign in one more time after an error occurred. Finally, at checkout I was presented with just a black screen. After closing the app and signing in yet again, the free one-day shipping wasn't offered as an option. I couldn't find any exclusions for the free shipping offer on the Zappos website. There was just so much friction with this app. And I also believe in my opinion that the advertising of their shipping policy is either erroneous or dishonest. I've been a casual but long-time zappos customer and don't plan to use this app again.
13 people found this review helpful
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What’s new

* Add a new shop tab to quickly browse through our different departments
* Enhanced Home Screen experience
* Additional bug fixes and performance improvements