Livi – See a Doctor by Video

4.5
53.8K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Livi lets you see a doctor by video at a time and place that’s convenient for you.

We’ve got drop-in appointments or you can book for a time that suits you – all from the comfort of your home.

HERE FOR YOU AND YOUR FAMILY

- We're open 7 days a week, including evenings and weekends
- Have your appointment at home, work or on the go
- Get expert medical advice
- Get a specialist referral
- Let your child see a doctor from home

Livi provides high-quality care to anyone, whether you connect with your local healthcare provider or use our paid service. Just register in minutes and see how it can work for you.

TRUSTED BY PATIENTS

We’ve seen over 10,000,000 patients in Europe, and we’re rated 4.9/5.

WHAT CAN WE HELP YOU WITH?

- Acne
- Allergies
- Anxiety and depression (mild to moderate)
- Asthma (mild to moderate)
- Constipation and stomach problems
- Eye inflammation
- Fever
- Headaches and migraines
- Indigestion and heartburn
- Insomnia or difficulty sleeping
- Nail problems
- Sinus problems
- Skin rashes, eczema and other skin conditions
- Urinary tract infection in women
- Other health enquiries

HOW DOES LIVI WORK?

Simply download the app, enter your details and we'll let you know what services you’re eligible for.

Wait a few minutes to see a doctor or book for a time that suits you. The doctor will call you within the app to start your appointment.

Our doctors can then offer personalised medical advice or a referral to a specialist if necessary.

A LIFELINE FOR PARENTS

If you’re a busy parent, Livi can be a huge help. Add your child through the app and get medical advice in minutes when they’re ill – without leaving home. You can use Livi for children aged between 2 and 15 years old, just login to your profile, tap ‘My children’ and follow the steps.

YOU’RE IN SAFE HANDS

UK-based GPs working in the Livi service are all experienced, GMC-registered GPs who have undergone training in the latest video consultation techniques. In France, doctors are registered with the French National Medical Council (Conseil de l’Ordre). Livi is a healthcare provider registered with the Care Quality Commission (CQC) and is committed to delivering the highest standards of clinical quality and safety.
Updated on
Mar 25, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and Device or other IDs
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
53.1K reviews
Rachel Moorse
March 20, 2025
I ran all the appointment pretests and when the doctor called, I accepted the call and just got a white screen perpetually loading. This has happened twice. The only guidance is to have a good connection and update the app and I have done both of those. This has happened twice now and each time the app has stated I missed the appointment. The support centre was closed for the time of the booking on both occasions so I couldn't do anything about it. Rubbish.
1 person found this review helpful
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Ryan Murphy
March 6, 2025
Appointments are hard to get, but when I finally got one it was worth the time spent getting one. I will say, the app itself (which is what this review is meant to be for) is genuinely very well designed, easy to use, don't have to keep inputting the same details to get an appointment!
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Tim Mcginn
March 24, 2025
downloaded the app filled out all my details tried to confirm my video appointment. message said to go to the home screen to click on a box to take a selfie. no box or link have lost my appointment and can't book through the app as I haven't done a selfie. was a huge waste of time .
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What’s new

This update improves the booking experience and fixes a couple of minor bugs.