Kaiser Permanente Washington

1.5
2.18K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The Kaiser Permanente of Washington app makes it easier than ever to manage your health. Exclusively for Washington residents, the app has easy-to-use, quick-access options for virtual care, finding a doctor, exchanging secure messages with your care team, managing prescriptions, scheduling visits, paying bills, and more.
The refreshed home page includes new navigation making it easier to find multiple ways to get care online or in-person. Quickly find care recommendations for an ongoing health concern, a new health concern, and see all care options, including 24/7 Care Chat with a provider.
Enhanced navigation organizes the information and features you need into convenient sections:
• Appointments – view upcoming appointments and visits and see your after-visit summaries.
• Messages – exchange secure messages with your care team.
• Medications – refill or transfer prescriptions, see a list of your medications, view pharmacy wait times, or chat with a pharmacy representative.
• Records – access your test results, after-visit summaries, health summary, routine care reminders, and share your health record with non-Kaiser Permanente providers.
• My Plan – pay a bill, view your statements, Explanation of Benefits, Benefits Usage, and coverage documents.
• Locations and wait times – find the nearest Kaiser Permanente medical facility, schedule a phone, video, or in-person visit, view upcoming and past visits, and see wait times for pharmacy and lab.

Sign-in to the app with your kp.org/wa user ID and password. Our latest version of the app allows you to use Face ID / Touch ID to safely sign in with additional security.
If you don’t have a user ID and password, please register, using the ‘Register’ link on the on the Sign-in screen. If you’re not a Kaiser Permanente member, visit kp.org to discover the many advantages available to members, including flexible and affordable health plans, access to virtual and in-person care, electronic health records, the convenience of an integrated network, and industry-leading online tools that let you take control of your health.
Updated on
Mar 25, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.5
2.1K reviews
Matthew Williams
April 8, 2025
I see, looking @ other reviews, that I'm not the only 1 having this issue. This app is an absolute pile of garbage. I can log-in to the dashboard. But anytime I try to click on anything past that, it logs me out. I've tried reinstalling. It worked the 1st time, after reinstallation, then went back to having the same issue. I give up. Given ask if the similar reviews, it doesn't seem like they're too likely to fix it anytime. I guess I have to just get used to not having app access, with Kaiser.
6 people found this review helpful
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Leah Gomez
April 25, 2025
whatever they did in the last update broke the app. I'm having the same issues as everyone else, where tapping on any link within the app logs you out. unfortunately, the website also seems to be glitching out. And I discovered last night (4/24/25) that the app works just fine on my son's iphone, so it's only the Android app that's not working.
1 person found this review helpful
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Ciara Pemberton
February 17, 2025
I've only had this app for 20 minutes, and I'm already having issues. I can actually see my child's dashboard, which is great, but the app has continuously logged me out every time I try to access any option within my own dashboard (messages, records, questionnaires, etc.) Clearly this is an ongoing issue that I hope gets solved soon.
12 people found this review helpful
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What’s new

• Bug fixes and enhancements