3.0
82 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The Credence mobile app is now available for your Android device intended for use by all Credence Blue Cross and Blue Shield members.

Save time, and get your plan details on the go.

Features for members:

• Log in easily with Touch/Face ID options
• Check your claims and benefits
• View or email your member ID card
• Track your deductible and out-of-pocket spend
• Find an in-network provider with the Find Care tool
• Communicate securely with Customer Service

Use your Credence username and password to access your online account from the app. You can also set up Touch or Face ID for quicker access.

*There is no charge from Credence Blue Cross and Blue Shield to download the Credence mobile app, but rates from your wireless provider may apply.

This Information is for educational purposes only and is not a substitute for personal care from a licensed physician. Please consult your physician for diagnosis and treatment options.
Updated on
Apr 21, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.0
81 reviews
Lloyd Endsley
February 11, 2025
Frustrating. Can't get past the first 10 Claims. Once you scroll to the bottom of "1 - 10" the navigation tool to move on to the next ten is obscured by the quick links tool bar. Using app on Pixel 7, running Android 15
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Tracey Gordon
March 23, 2025
First time I use the app, because I cannot get on the web page, I try to access Mt claims and all I keep getting is a server error. Not exactly thrilling.
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Collin Millard
February 12, 2025
would give zero stars if possible. I can only open the app one time. if app closes or exit out of app, I have to completely uninstall and reinstall app to use again. if not then I can't navigate to anything on the app.
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What’s new

Thank you for using Credence! We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements.
- Easy access to Credence Well-Being from Home screen (for Well-being members)
- ID card enhancement
- Enhanced Terms and Conditions feature

App support

About the developer
UTIC Insurance Company
nativeappstoredev@bcbsal.org
450 Riverchase Pkwy E Birmingham, AL 35244 United States
+1 205-317-3571

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