PostNord: Track & Send Parcels

4.1
74.5K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Keeping track of parcels with PostNord’s app is simple. Create an account in the app and have your parcels added automatically, and much more:
• Track PostNord parcels, both those you receive and those you send
• Pick up parcels without a paper slip.
• Share parcels with others so they pick them up for you.
• Don’t miss any parcels updates with notifications.
• Choose how you want your home deliveries in Sweden and Finland.
• Manage and sign up for Modtagerflex in Denmark.
• Find service points, mail boxes and parcel boxes.
• Open parcel boxes
• Search for postal codes.
• Chat with customer service in Denmark.
• Buy postage in Sweden and Denmark.
Updated on
Apr 22, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
72.9K reviews
Kirill Borissov
April 16, 2025
Application is only as good as the service it provides. Unfortunately Postnord is a mess of a company, so is the app. One and only different from the website thing in the app is customer service which is atrociously bad in everything even if you are lucky enough and you'll get a response.
2 people found this review helpful
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marius iosif
April 1, 2025
Overall it was OK. Happened 2 or 3 times when the package should be delivered to the self pick up point but I took it from another place (a shop little bit far away from my house). Maybe it was because all the compartments were full. I don't know.
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Camilla Rebien
April 14, 2025
terrible customer service. you can't call them (you CAN, but the call ends in "I'm sorry we can't take your call now" even though it's within opening hours). They claim to have attempted to deliver a package, but the picture is of a red wall, and ours is yellow. chatbot is so bad and doesn't get you anywhere. finally getting to text customer service and an answer takes forever. on other occasions, I've been told my package will arrive "tomorrow". stay home; "sorry, delayed". Del. people are nice
3 people found this review helpful
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What’s new

Improvements
• Fixed a couple of bugs and polished some details.

App support

About the developer
PostNord Group AB
kundservice.privat@postnord.com
Terminalvägen 24 171 73 Solna Sweden
+46 77 133 33 10

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