
S H Tarn
I enjoyed the usefulness of this app and quietly applauded GovTech. However, on several occasions recently, I could not park my car to carry out intended errands simply because the app just wouldn't stop computing the parking fee until "server response timeout". I confirm I had no connectivity issues with other apps. The same problem persists even with a switch of phone. Imagine how frustrating it is to reach your destination yet can't leave your car? Now using the app with constant trepidation.
17 people found this review helpful

A Google user
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This is about the best thing that has ever happened to a vehicle owner. However, e-coupon expiration alert could be expanded to giving out a continuous vibration and/or sound depending on the user's preferences. For the current window notification prompt to alert which has no sound nor vibration can make a vehicle owner forget about extending the e-coupon when our phones are kept inside our pockets hence risking being fined. Hope the developer could look into it. Thanks for making our life easier and better.🤗
70 people found this review helpful
Government Technology Agency
September 20, 2018
Thanks for the feedback! We really appreciate it :) We're an in-house team (https://open.gov.sg). Changing the notification sound or allowing user customisation is something we have considered and is in our product backlog. We may implement it in the future.

A Google user
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One of the rare occasions when government designed apps actually work smoothly, as intended, and comes with prompt responses to boot. Much more convenient than the conventional paper coupons, as well as offering per minute charging. One feature that might be considered in the future: allow app payment to be made for parking within EPS carparks. That would do away with the need for physical cashcard, possibly reducing time spent waiting at gantries. Keep up the good work!
42 people found this review helpful